What My Clients Tell
Me On The First Call
I have two managers who are no longer speaking to each other. The entire team is being held hostage.
My business partner and I are no longer able to make decisions together.
The atmosphere has become toxic. I'm losing my best employees.
I tried to fix it myself, but it always comes back.
Three Types Of Intervention
Depending On Your Situation
Conflict Management In A Team
Situation assessment, individual and group meetings, collaboration restoration plan. For interpersonal or inter-team conflicts.
Workplace Mediation
A structured and confidential process for resolving a dispute between two parties. A neutral approach, geared towards concrete and lasting agreements.
Mediation Between
Co-Partners
When the relationship between business partners is strained, decisions stagnate. I support co-partners in clarifying their expectations, redefining their roles, and restoring a healthy way of working.
My Approach
In 4 Steps
1.
Diagnostic Call
Understanding the situation, the parties involved, the urgency
2.
Individual Meetings
Listen to each part in complete privacy
3.
Intervention
Mediation or facilitation depending on the context
4.
Follow Up
Written agreement + follow-up to solidify the changes
Testimony
Grâce à son humour, sa profonde connaissance du sujet et sa capacité à vulgariser les concepts complexes, chaque outil, mise en situation et exemple étaient ancrés dans des scénarios réels, rendant l'application immédiate et intuitive. Son approche directe et orientée vers les résultats m'a fourni des stratégies concrètes que j'ai déjà commencé à mettre en œuvre avec succès. Merci
Émile L.
Director Sénior
2.8 hours
On average, your employees lose 2.8 hours per week managing conflicts.
7 weeks
That represents more than 7 weeks of lost productivity per year, per person.
